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Shipping And Handling
Standard Delivery Charges are based on the value of your order as follows. VAT is charged on the delivery if your order contains an item subject to VAT. Books and maps are zero rated for VAT and the delivery charge does not contain VAT for these items. VAT will however be charged for delivery if your order includes an item which is fully VAT rated (such as a globe or cd-rom).
If you leave delivery instructions with your order please note that most orders for wall maps & globes and other products too large for delivery by standard post are despatched by carrier and cannot be delivered without a signature but a card will be left if you are not in. Alternatively delivery can be made to a neighbour or a work address.
UK
Standard Delivery is by 1st Class Post or carrier, depending on the product being ordered.
Personalised products, framed maps etc have different delivery times, see the product details.
(See below for items too large for standard post going to Scottish Highlands & Islands, off-shore and Northern Ireland)*
Under £ 10 = £ 2.50 (£ 3.00 inc vat)
£10 - £ 20 = £ 3.50 (£ 4.20 inc vat)
£20 - £ 30 = £ 4.50 (£ 5.40 inc vat)
£30 - £ 40 = £ 4.99 (£ 5.86 inc vat)
Above £ 40 (excluding vat, £48.00 inc. vat) = Post Free
(standard shipping, excludes bespoke mapping).
** URGENT ORDERS for Personalised Products, Foreign Raised Relief Maps, Framed Maps or Globes.
Please Note! Orders for Personalised Products, Foreign Raised Relief Maps, Framed Maps or Globes cannot be sent by Next-Day Delivery. The delivery time listed with the product details applies for these items and cannot be changed.
URGENT ORDERS FOR STANDARD PRODUCTS.
Next-Day Delivery = £10.00 (12.00 inc vat)
Orders for Next-Day delivery must be received by 11.00 am Monday-Friday.
Next-Day orders received on a Friday will be delivered on Monday.
Items shipped by next-day carrier are delivered from 9.00 am to close of business Monday-Friday. In-stock items ordered over a weekend or a UK Bank Holiday are shipped on the next working day.
Delivery times for standard products depends on stock availability - if in doubt, please phone. Some products sent direct from suppliers may also not be available for priority or next-day delivery. Different charges apply for large products to Off-Shore or Highlands & Islands delivery addresses. We will send you a quote before despatch in these circumstances.
SCOTTISH HIGHLANDS & ISLANDS
We use different carriers, but the following postcodes are usually regarded as Highlands and Islands and subject to higher delivery rates if your order is being sent by carrier: All AB, DD7-11; FK17-22; G83; HS; IM; IV; KA27-KA28; KW; PA20-50; PA60-78; PH17 - PH44; ZE This list is subject to change at any time, and may not cover all the carriers we deal with.
EUROPE
The prices below are for standard air-mail for small to medium packages. Delivery by airmail is approximately three days to Europe.
Heavy items (very large books, large format atlases etc) will be despatched by surface mail for the same prices. Delivery by surface mail to Western Europe can be up to two weeks and to Eastern Europe surface mail can be up to five weeks.
Please contact us before ordering if you need a quote for quicker delivery of heavy items.
Under £ 10 = £ 3.50
£10 - £ 20 = £ 4.50
£20 - £ 30 = £ 6.50
£30 - £ 40 = £ 8.00
£40 - £ 50 = £ 10.50
£50 - £ 60 = £ 13.95
£60 - £ 70 = £ 14.95
£70 - £ 80 = £ 15.95
£80 - £ 90 = £ 16.95
Above £ 90 = at cost (the shopping basket will show £50 but we will email you a quote for the shipping before despatch).
LARGER ITEMS and LONG WALL MAPS (to off-shore & overseas destinations)
Owing to the risk of damage, we do not ship globes, framed maps and raised relief wall maps, and certain desk mats, to countries outside mainland Great Britain.
Packages longer than 90cm* cannot be shipped outside mainland GB by Royal Mail and can only be shipped by carrier at a much higher cost - please confirm in the Special Delivery Instructions that you would like a quote for the carrier shipping costs. We will not despatch your order until you have agreed to the revised shipping charge.
Mainland GB is defined by carriers as excluding Scottish Highlands & Islands, off-shore and Northern Ireland If your postcode falls within the following postcodes HS; IM; IV; KA27-KA28; KW; PA20-PA50; PA60-PA78; PH 17-PH44; ZE; the following prices are applicable to items which have to be sent by carrier. Items which can be sent by standard Royal Mail are not affected.
(* Packaging will take a 90cm map beyond the 90cm Royal Mail limit, so if you want a wall map to be sent by standard shipping to an off-shore or overseas destination please choose a wall map with the longest dimension less than 85cm).
REST OF THE WORLD (Includes North America)
The prices below are for standard air-mail for small to medium packages. Delivery by airmail is approximately five days to most worldwide destinations.
See above for packages longer than 90cm.*
Heavy items (very large books, large format atlases etc) will be despatched by surface mail for the same prices. Delivery by surface mail to North America can be up to six weeks, to South America, Africa and Asia up to 8 weeks and to Australasia up to 12 weeks.
Please contact us before ordering if you need a quote for quicker delivery of heavy items.
Under £ 10 = £ 3.70
£10 - £ 20 = £ 4.90
£20 - £ 30 = £ 6.70
£30 - £ 40 = £ 8.20
£40 - £ 50 = £ 10.70
£50 - £ 60 = £ 14.20
£60 - £ 70 = £ 15.20
£70 - £ 80 = £ 16.20
£80 - £ 90 = £ 17.20
Above £ 90 = at cost (the shopping basket will show £50 but we will email you a quote for the shipping before despatch).
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Delivery Schedule
Orders are despatched Monday to Friday usually within 24-48 hours. Delivery is by 1st Class post or carrier, depending on the product being ordered. Personalised products are around 7 working days and some framed maps are 1-2 weeks during busy periods. A guaranteed next-day service is also available for many standard products.
Orders sent to destinations outside the UK is by fast air-mail. Orders to Europe usually arrive in 2-3 working days, to North America and the Rest of the World, usually 5-7 working days. "Usually" allows for the normal variations in overseas post.
A personal and efficient service!
If we cannot fulfill your order immediately we will usually give you an estimated delivery date within 48 hours (Monday to Friday). Please phone us if you need availability information more urgently.
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